HELP CENTER

We care deeply about building trusted relationships. We are passionate about our craft, our product innovation, and sourcing the most advanced textiles at a fair price.

Exceeding your expectations means providing over-the-top service that is unmatched in the industry. We are proud to offer you a customer journey that starts with our expert customer experience team. From our headquarters and fulfillment center in Minnesota, we offer a full-service, customer-centric process. We want to help you look great, and we’re here to address any question or issue you may have.

How can we help?

Set up an Account
My Account
Freight Program
Credit App
Sizing & Fit
Returns

Frequently asked questions

To view your entire order history, update your shipping address, and view your rewards point balance, login to your account and visit your account profile!

Don’t see what you need? Find answers in our FAQs page.

WAYS TO CONTACT CUSTOMER SERVICE

We make it easy for you to contact us.

PHONE

651-480-3000

Storm Creek Customer Experience Team members are available weekdays from 8:00 a.m. to 5:00 p.m. CST.

Live chat

The live chat feature on this website will appear when reps are available. Monday – Friday, 8:00 a.m. to 5:00 p.m. CST. 

Email

General questions/info: info@stormcreek.com
Orders and order questions: orders@stormcreek.com
A Customer Experience Team member will respond within 1 business day.


INVENTORY PROMISE
We are committed to providing deep inventory in both men’s and women’s styles on all core Storm Creek styles. We do our best to make sure the styles and colors you need are in stock, but it’s always best to check before each order.

General Sizing Our general size range for women is XS-3XL and for men is S-4XL, with many styles offered in additional big and tall sizes. The upcharge on extended sizes is $4.00(a) for 3XL, and $8.00(a) for 4XL, 5XL, and LT-3XLT.
PRICING
We are all about purposeful pricing. Our price strategy keeps prices down and flies in the face of industry norms. We invest in product quality and innovation rather than big marketing tactics, which means our customers are paying for premium quality, not expensive labels. We value engineer each and every product to ensure that customers get the highest quality possible at an affordable cost. All prices on this site are shown in (MSRP) before login, and subject to change without notice. To access wholesale pricing, create an account.