Freight & Shipping Info

Storm Creek offers same day shipping on orders placed before 3pm CST.

We are proud to be a part of the UPS Carbon Neutral Program, designed to offset the CO2 associated with our UPS shipments while helping to support environmental projects.

Shipping Coverage

With our central location near Minneapolis/St Paul, MN, we are pleased to offer a standard 1-5 day ship time to verified business addresses in the lower 48 states via both UPS and FedEx. Shipping time to residential addresses may vary. Your customers can be confident in their orders while receiving outstanding customer service.

  1. Transit times are estimated based on major city destinations.
  2. Storm Creek is not liable for any delays in delivery due to severe weather or carrier disruptions.
  3. Additional transit time may apply to remote areas. Please call for additional information.

UPS Ground Transit Times

UPS Ground Transit Times

FedEx Ground Transit Times

FedEx Ground Transit Times

Freight Program

  • The freight program applies to ground shipments to the lower 48 states only. Please call us at (651) 480-3000 to discuss best rates to Alaska, Puerto Rico, Hawaii, and Canada.
  • This does not include sample orders, sale items, closeouts, catalogs and marketing materials where shipping is billed at a normal rate or on customer shipper number.
  • Expedited shipping requested by the customer will be charged at the full rate.
  • Any additional shipping services that are requested by the customer (e.g. 9:00 a.m. delivery, Saturday delivery) will be charged at the full rate.
  • Storm Creek reserves the right to update this freight program at any time.
  • Multi-location shipments subject to additional charge.
  • Any shipments sent to a rural delivery zone may incure additional fees.

Free Freight

Storm Creek offers free freight on orders over $150 (apparel value only, non-sample order, exclusions apply). Orders will be shipped via Storm Creek’s carrier of choice. If requested to use customer’s carrier of choice, the freight discount will not apply.

FAQ

  • Storm Creek’s primary carrier is UPS. Orders will ship UPS Ground unless specified otherwise on your Purchase Order.
  • We also will accept your shipping account number if provided on the order.
  • All shipments by Storm Creek are FOB point of shipment, therefore, freight costs are the responsibility of the customer
  • Will Call Pick Up is available at all Storm Creek Headquarters in Eagan, MN. Please contact your sales rep to set up a will call. 
  • Before shipment: Yes, contact us as soon as possible to update delivery instructions.
  • After shipment: We’ll do our best to reroute your package, but contact info@stormcreek.com immediately. Additional charges may apply.

We can only ship to physical addresses within the United States and Canada. We are unable to ship to PO boxes.

Yes, please contact us at info@stormcreek.com or 651-480-3000 to find more about international shipping.

Unfortunately, there is no way to note this online.Please submit your order and instructions to orders@stormcreek.com.